Data Privacy Policy
Introduction
ArcLedge Inc., located in New York City, is committed to maintaining the confidentiality, integrity, and security of our clients’ information. This Privacy Policy explains how we collect, use, protect, and share information gathered through our accounting services and website.
1. Information We Collect
Personal and Financial Information: We collect personal information such as name, address, email address, phone number, and identification numbers. Due to the nature of our accounting services, we may collect sensitive financial information including tax records, payroll information, bank account details, and other data necessary to provide services.
SMS Information: If you provide a mobile phone number and consent to receive SMS communications, we collect and store your mobile number and message history solely for service-related communication purposes.
Non-Personal Information: We may collect non-personal information such as website usage data through cookies and similar technologies to improve our services.
2. How We Use Information
We use collected information to:
- Provide and improve accounting and bookkeeping services.
- Communicate with you regarding your services.
- Respond to inquiries and service-related SMS communications.
- Comply with legal and regulatory requirements.
- Improve internal operations and website functionality.
3. SMS Communications and Mobile Data
ArcLedge Inc. uses SMS (text messaging) only for service-related communication in the context of existing client relationships. SMS communications are used to respond to client inquiries, coordinate documents, facilitate approvals, and assist with scheduling or other matters directly related to the client’s accounting and bookkeeping services. ArcLedge Inc. does not send marketing or promotional text messages.
Clients provide prior express written consent to receive SMS communications through a signed service agreement and/or voluntarily submitting their mobile phone number through our website contact form. SMS consent is optional and is not a condition of receiving services.
Message frequency varies based on client interaction. Message and data rates may apply depending on your mobile carrier plan. Clients may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@ArcLedge.com.
We do not share, sell, or rent consumer personal information, including phone numbers, to third parties or affiliates for marketing, lead generation, or promotional purposes. Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services (such as through our authorized messaging providers) or as required by law.
4. Information Sharing and Disclosure
We may share your information with:
- Third-party service providers who assist in delivering accounting or messaging services.
- Legal or regulatory authorities when required by law.
All third parties are required to maintain the confidentiality and security of your information.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal and financial information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and contractual limitations. To make a request, contact us using the information below.
8. International Transfers
Information may be processed in the United States or other locations where our service providers operate. We take appropriate measures to protect information consistent with this policy.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website.
11. Contact Information
ArcLedge Inc.
1120 Avenue of Americas, 4th Floor, New York, NY 10036
info@ArcLedge.com